Cookie Policy
Effective Date: June 12, 2026
1. Introduction
This Cookie Policy explains how Unistack Software Services - FZCO ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website (the "Website"). This policy is provided in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), the General Data Protection Regulation (GDPR), and other applicable data protection laws.
By continuing to use our Website, you consent to the use of cookies as described in this policy. If you do not agree to the use of cookies, please adjust your browser settings accordingly or refrain from using the Website.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, mobile phone, or any other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners.
Cookies allow a website to recognize your device and remember information about your visit, such as your preferred language, login details, and other settings. This can make your next visit easier and the site more useful to you.
In addition to cookies, we may also use similar technologies such as:
- Web Beacons – Small electronic files (also known as clear gifs, pixel tags, or single-pixel gifs) that permit us to count users who have visited certain pages.
- Local Storage – Technologies that store data in your browser to remember preferences and settings.
- Session Storage – Temporary storage that is erased when you close your browser.
3. Types of Cookies We Use
We use the following categories of cookies on our Website:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for — such as setting up an account or making a payment — cannot be provided.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| session_id | Unistack | Maintains user session state | Session |
| csrf_token | Unistack | Prevents cross-site request forgery | Session |
| cookie_consent | Unistack | Stores your cookie preferences | 1 year |
Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) and necessity for the performance of a contract. These cookies do not require prior consent under UAE PDPL.
3.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our Website, such as which pages are visited most often and whether visitors receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve how our Website works.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Legal Basis: Consent (Article 6(1)(a) GDPR). These cookies are only placed after you have given your explicit consent.
3.3 Functionality Cookies
These cookies allow the Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| lang | Unistack | Stores preferred language | 1 year |
| theme | Unistack | Stores display theme preference | 1 year |
| timezone | Unistack | Stores timezone for scheduling | Session |
Legal Basis: Consent (Article 6(1)(a) GDPR).
3.4 Targeting and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website, and this information may be shared with other organizations such as advertisers.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Tracks visits across websites for ad delivery | 3 months |
| IDE | Google DoubleClick | Measures ad campaign performance | 1 year |
| test_cookie | Google DoubleClick | Checks browser cookie support | 15 minutes |
| li_sugr | Browser identifier tracking | 3 months |
Legal Basis: Consent (Article 6(1)(a) GDPR). These cookies are only activated after you have provided your explicit consent.
4. Third-Party Cookies
In addition to our own cookies, we also allow selected third parties to set cookies on your device. These third parties include:
- Google LLC (Google Analytics, Google Ads, Google Tag Manager) – For website analytics and advertising purposes. Google's privacy policy is available at: https://policies.google.com/privacy
- Meta Platforms, Inc. (Facebook Pixel, Instagram) – For social media integration and advertising. Meta's privacy policy is available at: https://www.facebook.com/privacy/policy/
- LinkedIn Corporation (LinkedIn Insight Tag) – For professional networking and advertising. LinkedIn's privacy policy is available at: https://www.linkedin.com/legal/privacy-policy
- HubSpot, Inc. – For marketing automation and CRM. HubSpot's privacy policy is available at: https://legal.hubspot.com/privacy-policy
We do not control the use of cookies by these third parties, nor do we have access to the personal data collected by them. We encourage you to review the privacy and cookie policies of these third-party providers for more information.
5. How We Use Cookies
We use cookies for the following purposes:
- To operate and maintain our Website – Ensuring the Website functions correctly and securely.
- To improve user experience – Remembering your preferences and settings for future visits.
- To analyze Website usage – Understanding how visitors interact with our Website so we can improve its performance and content.
- To personalize content – Delivering content tailored to your interests and location.
- To deliver targeted advertising – Showing you relevant advertisements on our Website and on third-party websites.
- To measure advertising effectiveness – Assessing the performance of our marketing campaigns.
- To ensure security – Detecting and preventing fraudulent activities and unauthorized access.
- To comply with legal obligations – Meeting regulatory requirements under UAE PDPL, GDPR, and other applicable laws.
6. International Data Transfers
Some of the third-party services we use (such as Google Analytics) may transfer your data to countries outside the UAE, including the United States. In such cases, we ensure that appropriate safeguards are in place to protect your personal data, including:
- Standard Contractual Clauses (SCCs) approved by the relevant data protection authorities;
- Adequacy decisions recognizing the level of data protection in the recipient country;
- Binding Corporate Rules (BCRs) where applicable.
These measures comply with the cross-border data transfer requirements under the UAE PDPL.
7. Your Rights Regarding Cookies
Under the UAE PDPL and GDPR, you have the following rights regarding the personal data collected through cookies:
- Right to Access – You have the right to request a copy of the personal data we hold about you.
- Right to Rectification – You have the right to request correction of inaccurate personal data.
- Right to Erasure – You have the right to request deletion of your personal data ("right to be forgotten").
- Right to Restrict Processing – You have the right to request that we limit the processing of your personal data.
- Right to Data Portability – You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object – You have the right to object to the processing of your personal data, including profiling.
- Right to Withdraw Consent – Where processing is based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided in Section 10 below. We will respond to your request within 30 days.
8. Managing Cookies
You can manage your cookie preferences in several ways:
8.1 Cookie Consent Banner
When you first visit our Website, a cookie consent banner will appear, allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link at the bottom of our Website.
8.2 Browser Settings
Most web browsers allow you to manage your cookie preferences through their settings. You can typically:
- View what cookies are stored and delete them individually;
- Block third-party cookies;
- Block cookies from specific websites;
- Block all cookies from being set;
- Delete all cookies when you close your browser.
Please note that if you choose to block or delete cookies, some features of our Website may not function properly.
Instructions for popular browsers:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
8.3 Opt-Out Links
For certain third-party cookies, you can use the following opt-out links:
- Google Analytics: https://tools.google.com/dlpage/gaoptout
- Google Ads: https://adssettings.google.com/
- Meta (Facebook): https://www.facebook.com/adpreferences/
- LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out
- Network Advertising Initiative (NAI): http://www.networkadvertising.org/choices/
- Digital Advertising Alliance (DAA): http://www.aboutads.info/choices/
8.4 Do Not Track (DNT)
Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, there is no uniform technology standard for recognizing and implementing DNT signals. Therefore, our Website does not currently respond to DNT signals. However, we are committed to monitoring developments around DNT and implementing appropriate responses as standards evolve.
9. Data Retention
The personal data collected through cookies is retained for the following periods:
- Session Cookies: Deleted when you close your browser.
- Persistent Cookies: Retained for the duration specified in the cookie tables above (ranging from 15 minutes to 2 years).
- Analytics Data: Aggregated analytics data is retained for up to 26 months.
- Advertising Data: Advertising-related data is retained for up to 13 months.
After these periods, the data is automatically deleted or anonymized.
10. Changes to This Cookie Policy
We reserve the right to update or modify this Cookie Policy at any time. Any changes will be effective immediately upon posting the revised policy on our Website. The "Last Updated" date at the top of this policy indicates when the policy was last revised.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.
If we make material changes to this policy that affect your rights, we will notify you by:
- Displaying a prominent notice on our Website;
- Sending an email to the address you have provided (if applicable);
- Re-requesting your consent where required by law.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:
Unistack Software Services - FZCO
IFZA Business Park, DDP
PO Box 342001
Dubai, United Arab Emirates
Email: hello@unistack.io
12. Governing Law
This Cookie Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and the regulations of the Emirate of Dubai. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.